What are the characteristics of a leader? There are a variety of books on the market that will take you through hundreds of pages and theories about leadership. The list will vary greatly depending on your personal preferences and past experiences. For many, leadership boils down to each of us, as individuals, identifying and searching for the characteristics that are most appealing to us.
Coming soon are updates to the ISO-9000 Standards. A significant part of the standard that has been revised is an update around Risk Management.
To comply with the standard, ISO is interested in whether your organization has sound practices for Risk Management; Corrective and Preventive Action.
This members only presentation on the “3 x 5 Why” tool will introduce you to a method that expands on the standard 5 whys and adds a dimension that aligns the traditional approach by looking at 3 key areas.
This short introductory video has been made available to the public. To learn more about the 3 Legged "5 Why" Root Cause Analysis tool please see the members only video: 3 Legged "5 Why" Root Cause Analysis.